Shipping & Returns

When you get an Active Green Pro, you are taking the initiative to GO GREEN, but please don't forget about our Policies...

Active Green Pro possesses the right to change the product's prices without having an obligation to our valuable customers. When you place an order, Active Green Pro will send out an order confirmation once we receive the payment and confirms the order; however, the products are subject to availability.

We consider the valuable time and consideration of our customers; hence, we will reach out to our customers about the unavailability of a product and offer products of the same value or a refund.

At Active Green Pro, our mission is to bring health and wellness to active, busy individuals alongside CONVENIENCE.

We offer expedited shipping options across Canada and the U.S to serve our customers better; hence we add applicable shipping and handling fees for the orders that do not qualify for the minimum subtotal.

If your order is delayed more than 30 days, Active Green Pro will issue a total refund or a replacement upon successful confirmation of the loss with the carrier.

To make our order fulfilment process smooth and efficient, we only offer return options if your product is physically damaged, don't hesitate to get in touch with us regarding your concerns.